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Wonderscope is currently accepting application for various positions. Click the links to see complete job descriptions for each position.
Why work at Wonderscope?
The Regnier Family Wonderscope Children’s Museum of Kansas City is the region’s only fully accessible, non-profit children’s museum dedicated to providing STEAM – Science, Technology, Engineering, Arts, and Math – educational experiences for young children and their families.
Wonderscope values a diverse team with diverse voices to fulfill its mission to spark a lifelong love of learning through the universal and uniting power of play.
Weekday Guest Services Specialist (Level I, II, III)
Reports to: Guest Services Manager/Lead
General Responsibilities: Guest Services Specialists work to provide excellent customer service to guests and members while maintaining the museum floor and assisting other staff with various activities
Duties will include, but are not limited to:
- – Going out of your way to provide excellent customer service to museum guests and members
- – Ensuring museum floor expectations are met at the highest level, including exhibit restoration and monitoring, assigned cleaning tasks and laundry, and maintaining inviting and safe exhibit spaces based on daily assignments
- – Performing exhibit opening and closing procedures
- – Actively engaging guests and members in all museum exhibits and addressing questions or concerns
- – Work in tandem with other guest services staff to complete necessary cleaning/sanitizing procedures
- – Communicating exhibit/facility issues or needs to appropriate staff members
- – Performing other tasks as assigned
- – Essential Physical Duties – this position is exposed to a fast-paced, high-traffic, public environment:
- – Must be able to stand for long periods of time
- – Repetitive climbing, stooping, kneeling, crouching, crawling, reaching
- – Lifting up to 25 pounds
- – Noise level is moderate to high
Required Skills:
- – Dedication to excellent customer service and teamwork
- – Comfortable working with young children and their adults
- – Ability to appropriately communicate with diverse guests of all backgrounds and abilities
- – Ability to respond to guest needs and urgent situations in a calm, comforting manner
- – Reliable, flexible, and able to work cooperatively with other staff members
- – Self-motivated and comfortable working independently
- – Listens and responds to directions given by other staff members or supervisors
- – Commitment to the mission, vision, and values of WCM
Hours of Work: Tuesday – Friday between the hours of 8:30 am-4:30 pm
Compensation: $13.00-$17.00/hour based on previous experience. Compensation will be reflected in the Guest Services Level given at time of hire (I, II, III). Based on work performance and time with the organization, there is an opportunity for advancement to the next Guest Services Level.